Use your ClanmilConnect portal

Give notice to end your tenancy online....

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Use your ClanmilConnect portal


End your tenancy

ClanmilConnect is the quickest and easiest way to give us notice, but you can also:

The notice period for weekly tenancies is four weeks from the Monday following the date we receive your notice.

It's important that you leave your home in good, clear and clean condition so that we can quickly make it ready for someone else in need of a home.

You will be asked to pay for the cost of clearing and cleaning if you do not leave the property in the condition we expect.

Before Moving Out

Here's what you need to do before you leave:

  • Allow us access to inspect your home for any repairs and viewings.
  • Ensure all keys are returned to us including window keys, fobs, communal door keys and letterbox keys. Keys should be placed in the property key safe which will be fitted in the notice period or handed to your Neighbourhood Services Officer at an agreed time and place. If you don't return the keys to us, we may charge you for them.
  • Make sure your rent account is paid up to the date when your tenancy ends.
  • Arrange removal of all your belongings and rubbish from the home including the loft space where there is one.
  • Cut back and tidy the garden.
  • Remove all carpet, underlay and wooden laminate flooring (except if we agreed for the flooring to stay at the moving home assessment).
  • Repair or pay for any damage you have caused.
  • Leave behind your gas or electricity key cards (if you have one).
  • Tell the Post Office, and your gas, electricity, and any benefit providers.