Use your ClanmilConnect portal

Make a payment and view your rent account online

Login or register here

Use your ClanmilConnect portal

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Your Rent is Important

Without your rent we wouldn’t be able to provide the services you and your neighbours rely on. It pays for repairs and upgrades to the homes we provide and it helps fund the construction of more homes for people like you.

 

Here’s what you pay for:

Rent

 

Service Charges

 (depending on the type of scheme)

Day to day repairs Grass cutting and landscaping
Major improvements Cleaning, including windows
Redecoration of communal areas Heat and light in communal areas
Management Costs Fire alarms and security systems

 

We collect rent in advance.  Paying your rent in advance helps protect you from rent arrears that could put you at risk of legal action.  You could lose your home if you do not pay your rent.

 

Rent and service charges explained

 

Ways to Pay Your Rent:

The easiest way to see your rent account and make a payment is on the ClanmilConnect portal

Login or register

You can set up a direct debit for payments weekly, fortnightly, every four weeks or each calendar month. Find out more 

Alternatively, we call help:

Call 028 9087 7034

Pay your rent easily using our Allpay app

To make payments using your PC, laptop or mobile device click here 

You can pay your rent using your rent payment card where you see the Pay Point sign. Contact us on 028 9087 7034 to request a card.

If you have a debit card you can make one-off payments over the phone on 028 9087 7034. We also offer a recurring card payment service which is an easier, convenient and more secure way to make regular payments. Please note that we cannot accept credit card payments.

You can send a cheque or postal order to our Head Office. Never send cash in the post. You need to allow three days for your payment to reach us in time.

Help to Pay your Rent

If you are unemployed or on a low income, you may be entitled to financial help with paying your rent.

Check your entitlement

Apply for Universal Credit

We can help with your claim.  Call our Money Advisors on 028 9087 7047

 

Struggling to pay?

Our Income team need to know as soon as possible if you can’t cover your full rent. Call the Income Team on 028 9087 7034

If you're struggling to pay your rent our Money Advisors can help. Call the Money Advice Team on 028 9087 7047