Your personal information is valuable, so you should treat it just as you would any valuable item. With crimes like identity theft increasing, it is even more important for you to safeguard your information. Criminals can find out and use your personal details to open bank accounts, apply for credit cards and loans and get state benefits in your name.
Don’t panic! There are some simple steps you can take to safeguard your information:
Your personal information will be kept secure and confidential. Usually, we will not disclose personal data without consent. However, we may share information with third parties we work with, including Local Authorities, Social Services, PSNI, other social landlords and other agencies when Clanmil believes it is in your or the public’s interest to do so, or as required by law. The types of organisations we share information with include:
Some of our properties have CCTV in public areas to deter crime and anti-social behaviour and to promote public safety by helping to identify and prosecute criminal offenders.
The use of CCTV within Clanmil properties has increased significantly over the years to provide assurance and help detect and deter crime and anti-social behaviour.
We aim to ensure that our use of CCTV adheres to the principles of the Data Protection Act 2018 and ICO CCTV Code of Practice.
If you have a question about our CCTV:
Clanmil Housing Group is a not for profit housing association that owns and manages over 5,500 homes throughout Northern Ireland. We take the confidentiality and security of the information we hold about our customers and colleagues very seriously. This Privacy Notice explains how we use the personal information we collect.
Our privacy notice covers the following areas to explain our approach to Data Protection:
We collect information in a variety of ways, including:
We try to meet the highest standards in all areas of our business. We take any complaints we receive about this very seriously. We welcome any suggestions for improving our services. If you do make a complaint or enquiry we may collect and store personal information in relation to this matter, we will keep it secure and use it only for the purpose it was collected. When the matter is resolved or completed, we will retain the details in accordance with our retention schedule and then destroy them.
Personal information about unsuccessful candidates will be held for 2 years after the recruitment exercise has been completed, it will then be destroyed or deleted.
Once a person has taken up employment with Clanmil Housing, we will prepare a file relating to their employment. The information contained in this will be kept secure and will only be used for purposes directly relevant to that person’s employment.
Under the Data Protection Act some personal information is classified as "special category data".
The following types of data are considered 'special category data':
When we collect specific special category data, details of how we use it will be included in our privacy statement.